Engineering Intelligence. Enabling Impact.
Sysrek Infosolutions brings together digital engineering, artificial intelligence and domain-focused technology to help organizations modernize operations, connect information and explore new possibilities in enterprise and healthcare innovation.
A technology company built for complex, high-trust environments.
Sysrek Infosolutions is a Hyderabad-based technology company working at the meeting point of digital engineering, artificial intelligence and domain knowledge. We build and connect the systems that hospitals, laboratories, public programmes and growing enterprises depend on, and we invest in applied research through SCAHI.
To be a trusted technology and innovation partner helping organizations use intelligent digital systems to create measurable value.
To design and deliver secure, adaptable and useful technology, while investing responsibly in applied innovation.
Technology built around real-world challenges.
At Sysrek, we focus on practical technology solutions that connect business needs with modern engineering. Our areas of focus include enterprise applications, data and AI, cloud-enabled systems, healthcare technology and digital solutions for public-sector programmes. We aim to combine disciplined delivery with thoughtful innovation.
Enterprise Technology
Modernize applications, connect enterprise systems and use data and automation to support better decisions.
Explore →Healthcare & Life Sciences
Explore digital health, diagnostic software, connected medical technologies and interoperable information systems.
Explore →Government & Development
Technology approaches for management information systems, agriculture digitization and programme reporting.
Explore →Research & Innovation
Discover SCAHI, Sysrek’s applied research division focused on responsible AI and connected technology.
Explore →From ideas to engineered solutions.
Domain-aware technology for complex environments.
Exploring the next generation of intelligent systems.
SCAHI — Sysrek Centre for AI & Healthcare Innovation — is Sysrek’s applied R&D division, focusing on explainable AI, diagnostic intelligence, health data interoperability and connected technologies.
Universities, medical device makers and diagnostics companies: let’s build together.
Through SCAHI, we are opening research and product collaborations in AI, health data and connected diagnostics.
Why organizations work with Sysrek.
Practical focus
We start with the problem, not the technology.
Domain awareness
We pay attention to the regulatory and operational realities of healthcare and public programmes.
Responsible by design
Security, privacy and human oversight are part of our approach.
Clear communication
Regular demonstrations, plain language and documented decisions.
“We started Sysrek to build technology that clinicians, programme teams and businesses can trust: practical, well engineered and responsible from the first line of code.”
Founder, Managing Director & CEO
Quality and security, built into how we operate.
We are working towards certification under internationally recognized standards for quality management and information security. Read our policy →
Latest thinking from Sysrek and SCAHI.
Let’s explore what technology can make possible.
Share your business challenge, technology requirement or collaboration idea with our team.
- A no-obligation discovery conversation
- A clear next step: approach, timeline and proposal
- NDA available on request
Prefer email? info@sysrek.com · +91 96396 36633
To be a trusted technology and innovation partner helping organizations use intelligent digital systems to create measurable value.
To design and deliver secure, adaptable and useful technology solutions while investing responsibly in applied innovation.
What we do
We help organizations build and connect digital systems, apply data and AI responsibly, and explore new technology for healthcare and public programmes.
How we work
We work in clear stages, share progress openly and keep documentation current.
Where we are
Headquartered in Hyderabad, Telangana, India.
What guides our work.
Integrity
We act honestly and keep our commitments.
Engineering Discipline
We build carefully and document our work.
Responsible Innovation
We consider safety, privacy and impact.
Collaboration
We work openly with clients and partners.
Accountability
We own our results.
Meet our leadership
The people guiding Sysrek’s direction.
Leadership →
Teja Sravanthi Darapureddy
Teja founded Sysrek Infosolutions in Hyderabad to bring disciplined engineering, artificial intelligence and healthcare domain knowledge together under one roof. She leads the company’s strategy, partnerships and delivery, and drives SCAHI, Sysrek’s centre for AI and healthcare innovation.
Educated in India and at Coventry University in the UK, she built a career spanning enterprise IT, medical devices and diagnostics across the United Kingdom, the United States and India. That mix shapes how Sysrek works: technology that respects clinical reality, regulatory requirements and the people who use it every day.
Where Teja brings depth.
Digital health & interoperability
Health information systems and standards-based data exchange using HL7 and FHIR.
Medical devices & diagnostics
Hands-on experience in the medical device and diagnostics industry, from lab workflows to connected devices.
Regulatory & quality
Working knowledge of EU MDR 2017, ISO 13485 and CDSCO requirements for healthcare technology.
Enterprise IT & integration
Enterprise systems, integration and delivery roles across the UK, USA and India.
Public-sector programmes
Technology for government and development programmes, including international procurement processes.
Responsible AI in healthcare
Applied AI for decision support and diagnostics, with human oversight, privacy and validation built in.
From India to the UK, and back to build in Hyderabad.
- Bachelor’s degree, IndiaUndergraduate studies in India.
- Master’s degree, Coventry University, UKPostgraduate studies in the United Kingdom.
- Enterprise IT, UK, USA and IndiaRoles across enterprise systems and technology delivery.
- Medical devices & diagnosticsIndustry experience in regulated healthcare technology.
- Founded Sysrek InfosolutionsA Hyderabad technology company for enterprise, healthcare and public-sector work.
- SCAHILeading Sysrek’s applied R&D division for AI and healthcare innovation.
Build technology that clinicians, programme teams and businesses can trust: practical, well engineered and responsible from the first line of code.
- Research and product collaborations through SCAHI
- Speaking on AI, digital health and women in technology
- Partnerships with universities, device and diagnostics companies
- Media and industry interviews
Information security
Access control, secure development practices and protective measures appropriate to each engagement.
Responsible AI
Human oversight, transparency, privacy by design, and attention to bias and robustness.
Quality and improvement
Documented procedures and review cycles.
Working towards ISO 9001 and ISO/IEC 27001.
We are preparing for certification of our quality management and information security management systems. Certificate details, scope and validity dates will be published here once issued.
From ideas to engineered, maintainable systems.
We help organizations plan, build and improve digital solutions, with disciplined delivery and responsible use of data and AI.
Six ways we help you build.
How every engagement runs.
- DiscoverUnderstand the problem, users and constraints.
- DesignShape architecture, workflows and interfaces.
- EngineerBuild iteratively with regular demonstrations.
- ValidateTest quality, security and fitness for use.
- ImproveMeasure, support and refine over time.
Looking for healthcare-specific technology? Healthcare & Life Sciences →
Domain-aware technology for complex environments.
From healthcare and public programmes to agriculture and growing enterprises, we design around the realities of each sector.
Frameworks and concepts, built for partnership.
Solution frameworks and research-stage concepts we are developing, each designed for phased delivery and open to collaboration.
Advancing intelligence. Exploring better healthcare.
SCAHI — the Sysrek Centre for AI & Healthcare Innovation — is Sysrek’s applied R&D division, exploring explainable AI, diagnostic intelligence, health data interoperability and connected technologies.
Research with a path to the real world.
Built inside Sysrek’s engineering organization, SCAHI is designed so ideas move from problem discovery to prototypes and validation alongside Sysrek’s delivery teams.
Intelligent, connected and responsible technologies that help improve healthcare access, operational efficiency and informed decision-making.
To explore, design and develop AI-enabled and digital healthcare technologies through applied research, interdisciplinary collaboration and product-oriented engineering.
Where SCAHI explores.
Explainable AI & Decision Support
Transparent approaches to analysis and decision-support workflows, with appropriate human oversight.
Diagnostic Intelligence
Digital tools for laboratory and diagnostic information workflows.
Predictive Health Analytics
Exploring how health data could help identify risk earlier and support care planning.
Health Data Interoperability
Structured, secure exchange between health information systems.
Connected & Mobile Care
Technology models for extending healthcare access beyond facilities.
Responsible & Trustworthy AI
Privacy, explainability, validation, fairness, safety and governance throughout.
Concepts open for collaboration.
Healthcare on Wheels
Exploring how connected technology could support mobile healthcare delivery — information systems, telehealth connectivity and remote reporting.
View concept → Research stageDiagnostic Intelligence
Device-to-system interfaces, diagnostic analytics and laboratory information exchange.
View concept → Solution frameworkHealth Data Interoperability
Standards-based integration approaches, secure APIs and clear patient-data governance.
View framework →Who we want to work with.
SCAHI is opening conversations with three kinds of partners. Each brings something we cannot build alone.
Universities & research institutes
Medical colleges, engineering schools and research groups working on AI, health data or biomedical technology.
- Joint research and feasibility studies
- Student internships, projects and dissertations
- Co-authored papers and shared datasets, with ethics approval
- Real-world problems from clinical and lab settings
Medical device manufacturers
Companies building connected devices that need software, data integration or AI features.
- Device connectivity and companion software
- Integration with hospital and lab systems (HL7 / FHIR)
- Exploring AI-assisted features, research stage
- Software built with ISO 13485, EU MDR and CDSCO requirements in mind
Diagnostics companies & laboratories
Diagnostic manufacturers, lab chains and point-of-care providers looking to connect and use their data better.
- Analyzer-to-LIS interfacing and lab workflows
- Diagnostic data analytics and reporting
- Pilot evaluations with appropriate approvals
- Interoperable results sharing with clinics and platforms
- Introductory callShare your goals and constraints.
- Problem framingAgree one focused question.
- AgreementNDA or MoU, data and IP terms.
- PilotA small, time-boxed study or prototype.
- ReviewDecide together whether to scale.
Progress in healthcare depends on collaboration.
We are inviting collaborations with universities and research institutes, medical device manufacturers and diagnostics companies, alongside healthcare providers and technology partners.
Email research.scahi@sysrek.com
Ideas for building trustworthy technology.
Perspectives on AI in healthcare, interoperability, engineering and research, from the people building it in Hyderabad.
More insights
Features, recognition and company updates.
More from Sysrek Insights.
Engineering Impact
with Teja Sravanthi Darapureddy, Founder, MD & CEO
Honest conversations about building technology that people can trust: AI in healthcare, digital health, public-sector systems, research and leadership.
Episodes
Season 1 launches soon. Subscribe on YouTube or join the newsletter to get each episode when it’s released.
Be a guest, or suggest a topic.
We are looking for clinicians, researchers, engineers, programme leaders and founders with something real to share about technology and impact.
Features and interviews.
Awards and recognition.
What’s new at Sysrek and SCAHI.
Writing about AI, digital health or women in technology?
For interviews, quotes, profiles and images, contact our team. We usually respond within two working days.
What you’ll get
- One email a month, readable in five minutes
- New articles and research notes from Sysrek and SCAHI
- Collaboration calls for universities, device and diagnostics partners
- Company news, events and media features
- No spam, and you can unsubscribe in one click
The first issue is coming soon. Past issues will be listed here.
Real problems, clear ownership.
- Work on large-scale agriculture and public-sector information systems used across many sites
- Early access to applied AI and digital health research through SCAHI
- Small teams, regular demos and documented decisions
- Learning time for standards, security and responsible AI
- On-site in Hyderabad, with international project exposure
- ApplySend your CV through the form.
- ReviewWe match you to current and upcoming roles.
- ConversationAn introductory call with the team.
- Technical roundA practical task or discussion.
- OfferClear terms and start date.
Find your role.
Our openings are also posted on LinkedIn. Follow Sysrek and SCAHI to see new roles as soon as they go live. Where a role shows the LinkedIn button, you can apply there or through the form below.
Send us your application.
Choose a position, or “General application” if you don’t see the right role. We keep applications for 12 months and match them to new openings.
Prefer email? Send your CV to careers@sysrek.com with the position in the subject line.
Sysrek is an equal opportunity employer. We welcome applicants of every gender, background and ability, and provide reasonable adjustments during hiring on request.
#512, 5th Floor, Manjeera Majestic Commercial, Hyderabad, Telangana 500072, India
info@sysrek.com
+91 96396 36633
+91 77024 94559
research.scahi@sysrek.com
careers@sysrek.com
View open positions →
1. Who we are
This website is operated by Sysrek Infosolutions Private Limited (CIN U62013TS2025PTC196738), #512, 5th Floor, Manjeera Majestic Commercial, Hyderabad, Telangana 500072, India (“Sysrek”, “we”, “us”). SCAHI, the Sysrek Centre for AI & Healthcare Innovation, is the research and development division of Sysrek and is covered by this policy.
For personal data collected through this website, Sysrek is the Data Fiduciary under India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and the controller under the UK GDPR and EU GDPR where those laws apply.
2. Scope
This policy covers personal data collected through www.sysrek.com, our enquiry and collaboration forms, and emails you send to addresses published on this site.
It does not cover data we process on behalf of our clients inside systems we build or operate for them. That processing is governed by the contract and data processing terms agreed with each client, under which Sysrek acts as a Data Processor.
3. Personal data we collect
| Source | Data |
|---|---|
| Contact and proposal forms | Full name, work email, organization, phone or WhatsApp number (optional), area of interest, and the message you write |
| SCAHI collaboration form | Full name, email, institution or organization, enquiry type and message |
| Newsletter sign-up | Email address, first name (optional) and the topics you choose |
| Job applications and career enquiries | Name, email, phone, position, experience, location, notice period, LinkedIn or portfolio link, CV and anything else you choose to send |
| Automatically, when you visit | IP address, browser and device type, pages visited, date and time, and referring page (server logs) |
| Analytics cookies, only with your consent | Pseudonymous usage data such as pages viewed and session length |
We do not ask for sensitive personal data such as health information, financial account details or government identity numbers through this website. Please do not include them in your messages.
4. Purposes and legal basis
| Purpose | Basis (DPDP Act) | Basis (UK / EU GDPR) |
|---|---|---|
| Respond to your enquiry, proposal or collaboration request | Consent you give when submitting the form | Steps before a contract; legitimate interests |
| Send an acknowledgement and follow up on your request | Consent | Legitimate interests |
| Send the Sysrek Brief newsletter | Consent, given by ticking the box when you subscribe | Consent |
| Consider you for roles at Sysrek | Consent | Consent; steps before a contract |
| Keep the website secure and working | Legitimate use (s.7) | Legitimate interests |
| Understand how the site is used, to improve it | Consent through the cookie banner | Consent |
| Meet legal obligations and respond to lawful requests | Legitimate use (s.7) | Legal obligation |
We will not use your details for marketing unless you ask us to or opt in separately. You can withdraw consent at any time as easily as you gave it, by emailing us (section 12). Withdrawal does not affect processing already carried out.
5. Cookies
Essential cookies and storage remember your cookie choice and keep the site working. They do not identify you and need no consent.
Analytics cookies (for example, Google Analytics 4) are set only if you select “Accept analytics” in the cookie banner. They help us understand which pages are useful. IP addresses are anonymised where the tool allows.
You can change your choice at any time: . You can also clear cookies in your browser settings.
6. Who we share data with
We do not sell or rent personal data. We share it only with:
- Service providers acting on our instructions: website hosting, email delivery, our newsletter platform and, with your consent, analytics. Each is bound by a written contract requiring confidentiality and appropriate security.
- Professional advisers such as auditors and lawyers, under a duty of confidentiality.
- Authorities where required by law, court order or a lawful request.
- A successor in the event of a merger, acquisition or restructuring, under equivalent protections.
7. International transfers
Our primary operations and data storage are in India. Some service providers may store or process data in other countries. Transfers from India are made in line with section 16 of the DPDP Act and any restrictions notified by the Government of India. Where UK or EU data is transferred, we rely on adequacy decisions or standard contractual clauses.
8. How long we keep data
| Data | Retention |
|---|---|
| Enquiries that do not lead to an engagement | 24 months after our last contact |
| Enquiries that lead to an engagement | For the engagement, then as set by the contract and applicable law |
| Job applications, CVs and career enquiries | 12 months from submission, unless you ask us to keep them longer or delete them sooner |
| Newsletter subscriptions | Until you unsubscribe, then removed within 30 days |
| Server logs | Up to 90 days, longer only if needed to investigate a security incident |
| Analytics data | 14 months |
When data is no longer needed, we delete it or anonymise it securely.
9. How we protect data
We are implementing an information security management system designed to meet ISO/IEC 27001, with privacy controls informed by ISO/IEC 27701. Certification to ISO/IEC 27001 is in progress. Controls include:
- Encryption in transit (HTTPS/TLS) across the website and forms
- Role-based access on a need-to-know basis, with multi-factor authentication for administrative systems
- Secure development practices, change control and regular patching
- Logging and monitoring of systems that handle personal data
- Supplier assessment and contractual security requirements
- Confidentiality agreements and security awareness training for staff
- A documented incident response procedure, tested periodically
Personal data breaches. If a breach affects your personal data, we will inform you and the Data Protection Board of India without undue delay, and file a detailed report with the Board within 72 hours of becoming aware of it, as required by the DPDP Rules, 2025. Where UK or EU GDPR applies, we notify the relevant supervisory authority within 72 hours where required.
10. Your rights
Under the DPDP Act you have the right to:
- Obtain a summary of the personal data we hold about you and how we process it
- Have inaccurate or incomplete data corrected, completed or updated
- Have your data erased where it is no longer needed or you withdraw consent, unless the law requires us to keep it
- Withdraw consent at any time
- Have your grievance addressed by us, and then escalate it to the Data Protection Board of India
- Nominate another person to exercise your rights in the event of your death or incapacity
If you are in the UK or EU, you also have the rights to data portability, to object to and restrict processing, and to complain to your supervisory authority (in the UK, the Information Commissioner’s Office).
To use any right, email us using the details in section 12. We may need to verify your identity before acting. We do not charge for reasonable requests.
11. Children
This website is intended for organizations and professionals. It is not directed at anyone under 18, and we do not knowingly collect their personal data. If you believe a child has sent us personal data, contact us and we will delete it.
12. Grievance Officer and contact
Grievance Officer: B Mounika, HR Manager
Email: info@sysrek.com (subject line “Privacy request”)
Phone: +91 77024 94559
Post: Grievance Officer, Sysrek Infosolutions Pvt. Ltd., #512, 5th Floor, Manjeera Majestic Commercial, Hyderabad, Telangana 500072, India
We acknowledge requests and grievances within 7 days and aim to resolve them within 30 days. If you are not satisfied with our response, you may approach the Data Protection Board of India.
13. Changes to this policy
We review this policy at least once a year and whenever our processing or the law changes. Significant changes will be highlighted on this page.
1. Acceptance
By using this website you agree to these Terms of Use and to our Privacy Policy. If you do not agree, please do not use the site.
2. About us
This website is operated by Sysrek Infosolutions Private Limited (CIN U62013TS2025PTC196738), a company incorporated in India with its office at #512, 5th Floor, Manjeera Majestic Commercial, Hyderabad, Telangana 500072.
3. Information only, not an offer
Content on this site describes our capabilities, solution frameworks and research directions for general information. It is not an offer, and it does not create a contract or professional relationship. Services are provided only under a separate written agreement that sets out scope, deliverables, fees and responsibilities.
4. Research and health-related content
Pages about SCAHI, healthcare and our solutions describe concepts, research directions and proposed solutions. Items shown are not medical devices, have not been clinically validated and do not provide medical advice, diagnosis or treatment. Always seek the advice of a qualified healthcare professional for medical questions.
5. Acceptable use
You agree not to:
- Use the site for any unlawful purpose or in breach of the Information Technology Act, 2000 or other applicable law
- Attempt to gain unauthorized access to the site, its servers or connected systems, or to test their vulnerability without our written permission (see our responsible disclosure process)
- Introduce malware, or interfere with the site’s operation or security
- Send spam, misleading or unlawful content through our forms
- Scrape or copy content in bulk, or frame the site, without our written permission
6. Intellectual property
The Sysrek and SCAHI names and logos, and the text, graphics, layout and code of this site, belong to Sysrek Infosolutions Pvt. Ltd. or its licensors. You may view and print pages for your own reference. Any other use, including reproduction of the logos, needs our prior written permission.
7. Your submissions
When you send us an enquiry, you confirm the information is accurate and that you are entitled to share it. Please do not send confidential information until a non-disclosure agreement is in place; we are happy to sign one on request. Ideas sent through the site do not create an obligation for us unless agreed in writing.
8. Third-party links
Links to other websites, such as LinkedIn, are provided for convenience. We do not control those sites and are not responsible for their content or privacy practices.
9. Disclaimer
We work to keep the site accurate, available and secure, but it is provided “as is” and “as available”. To the extent permitted by law, we make no warranty that the content is complete or up to date, or that the site will be uninterrupted or error-free.
10. Limitation of liability
To the extent permitted by law, Sysrek is not liable for any indirect, incidental or consequential loss, or for loss of data, profit or business, arising from use of or reliance on this website. Nothing in these terms limits liability that cannot be limited by law.
11. Indemnity
You agree to indemnify Sysrek against claims and losses arising from your breach of these terms or your misuse of the site.
12. Governing law and jurisdiction
These terms are governed by the laws of India. The courts at Hyderabad, Telangana have exclusive jurisdiction over any dispute arising from them.
13. Changes and contact
We may update these terms. The version published on this page is the one that applies. Questions: info@sysrek.com · +91 77024 94559.
1. Our commitment
Sysrek Infosolutions is committed to making www.sysrek.com accessible, in line with the Rights of Persons with Disabilities Act, 2016. Accessibility is part of how we design and build software for clients, and we hold our own website to the same standard.
2. Standards we follow
- WCAG 2.2, Level AA: our target for all pages (W3C Web Content Accessibility Guidelines)
- ISO/IEC 40500:2012: the international standard for web accessibility, equivalent to WCAG 2.0
- GIGW 3.0: Guidelines for Indian Government Websites and Apps, for public-sector work
- EN 301 549: the European accessibility requirement for ICT, relevant to UK and EU partners
Status: we believe this website is partially conformant with WCAG 2.2 AA, meaning most content meets the standard and the exceptions are listed below.
3. What we have done
- Semantic HTML with one main heading per page and a logical heading order
- Full keyboard navigation, including menus, with a visible focus indicator
- Text and button colour contrast that meets AA ratios
- Text alternatives for logos and meaningful images; decorative graphics hidden from screen readers
- Labelled form fields with clear error messages
- Layouts that adapt down to 320px wide and to 200% zoom without horizontal scrolling
- Animation that stops when your device asks for reduced motion
- Plain-language content and descriptive link text
4. Known limitations
- Decorative illustrations on article and solution pages are hidden from screen readers and carry no information of their own.
- Links to third-party sites, such as LinkedIn, are outside our control and may not meet the same standard.
- Documents we publish in future, such as PDFs, may not be fully accessible at first. We will provide accessible versions on request.
5. How we test
We check the site with automated accessibility tools (such as axe and Lighthouse), keyboard-only navigation and mobile checks. We are adding screen reader testing (NVDA on Windows, VoiceOver on iOS and macOS) to our review cycle, re-test after significant changes and review this statement at least once a year.
6. Feedback and alternative formats
If you find something difficult to use, or need content in another format, tell us at info@sysrek.com (subject line “Accessibility”) or call +91 77024 94559. We will reply within 5 working days and aim to fix reported issues, or provide the information another way, as quickly as possible.
Certification status
We are implementing management systems designed to meet ISO 9001 and ISO/IEC 27001 and are preparing for certification audits. Certificate details, scope and validity will be published here once issued.
Quality Policy
Sysrek Infosolutions designs, builds and supports software, data, AI and digital health solutions. We are committed to:
- Meeting requirements: understanding and meeting the needs of our clients, partners and the people who use our work, and the statutory and regulatory requirements that apply to it
- Disciplined delivery: planning work in clear stages, demonstrating progress regularly and keeping documentation current
- Measurable objectives: setting quality objectives, measuring them and reviewing them at management review
- Risk-based thinking: identifying risks and opportunities early and acting on them
- Competent people: giving our team the skills, tools and time to do quality work
- Continual improvement: learning from feedback, audits and incidents, and improving our quality management system
Information Security Policy
Information entrusted to us by clients, partners, employees and the public is protected for its confidentiality, integrity and availability. We are committed to:
- A risk-based ISMS: assessing information security risks and treating them with controls in line with ISO/IEC 27001 Annex A
- Legal and contractual compliance: meeting the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 and client security requirements
- Protecting personal data: privacy by design and by default, as described in our Privacy Policy
- Access on need-to-know: role-based access, strong authentication and prompt removal of access
- Secure engineering: security built into design, coding, testing, deployment and change control
- Supplier security: assessing and contracting suppliers who handle our or our clients’ information
- Incident response and continuity: detecting, reporting and learning from incidents, and keeping critical services running
- Awareness: security training for everyone who works with us, with clear responsibilities
- Continual improvement: measuring, auditing and reviewing the ISMS at planned intervals
Everyone working for or on behalf of Sysrek must follow this policy. Breaches may lead to disciplinary or contractual action.
Responsible AI
When we research or build AI, we keep humans in control of consequential decisions, explain how systems reach outputs where possible, test for bias and robustness, protect the data used, and do not present research-stage tools as clinically validated. Our approach is informed by ISO/IEC 42001 (AI management systems) and ISO/IEC 23894 (AI risk management).
Feedback and complaints
Your feedback helps us improve. To raise a complaint or suggestion about our services or this website, email info@sysrek.com with the subject “Feedback”. We acknowledge within 5 working days, investigate fairly, and reply with the outcome and any action taken. Complaints are recorded and reviewed as part of our quality management system.
Reporting a security issue
If you believe you have found a security vulnerability in our website or systems, email info@sysrek.com with the subject “Security”. Include enough detail for us to reproduce it. Please do not access, change or delete data that is not yours, disrupt our services, or share the issue publicly before we have fixed it. We will acknowledge your report within 3 working days and keep you informed. We will not take legal action against good-faith reports that follow these guidelines.
Teja Sravanthi Darapureddy
Founder, Managing Director & CEO, Sysrek Infosolutions Pvt. Ltd.
These policies are reviewed at least annually at management review.